Imagine what would be possible if your nonprofit had all the resources it needs. High impact volunteer engagement connects nonprofits to the abundant resources they need to fulfill mission by inviting community members to share their expertise and collaborate with staff and board members to build sustainable organizational capacity. Our proven approach is facilitative: nonprofit leaders discover the most effective ways to access and retain this abundant volunteer resource, and how to get the results they want.
Adapting organizational-development and change-management theory to create a culture of volunteer engagement, we guide clients along a specific volunteer engagement arc:
- Together with the client, we conduct a critical analysis of the organization's ability to fulfill its mission
- We update traditional skills, such as interviewing, and address challenging situations, including volunteers who are not working out.
- We share new approaches to volunteer engagement designed for nonprofit success, such as identifying critical intervention points and convening powerful communities of action.
- Throughout the effort, our clients align their volunteer engagement efforts with vision, mission, and strategic planning.
JFF Case Study
Read this case study for an idea of how we approach volunteer engagement. ![]()
What Our Clients Say
Jill's research into and exploration of the unique capabilities of "Baby Boomer" volunteers is incredibly insightful and powerfully useful.
Randal Simonetti, President
Upstate New York Chapter
National Multiple Sclerosis Society
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I want to thank you for the wonderful work you did for our community. The comments we received regarding your presentations have been off the chart, beyond outstanding. I heard from more than one person that it was the best training they ever attended.
Diane Stobnicke, Division Director
Volunteers of America, Northern Colorado
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In my rural community, if we aren't innovative our needs aren't gong to be met. Jill and her team helped us see wheat we need, plan how to get there, and get people to be part of it. Our people and funds are growing, we can handle all the requests, and I am thrilled.
Melody Maskus, Program Director, RFVP of Lincoln and Kit Carson Counties.
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JFFixler and Associates provided consultation services that changed how we operate. Jill Friedman Fixler engaged and challenged our staff at every level, to adapt a new approach to creating high impact engagement opportunities for our most valuable resource, volunteers. We have learned how to expand our organizations capacity by leveraging the talents of our many volunteer partners to accomplish the goals of the National MS Society and the people we serve.
In one year we have had tremendous success utilizing the capacity building philosophy. Volunteers strengthen our movement by sharing their knowledge and talents and in turn engage other high level volunteers. For example, PlanningWise, developed partnerships with professionals in law, finance and counseling who volunteer to work with individuals who have multiple sclerosis and are in danger of losing their job and health care benefits. This initiative has been so successful that donors and foundations have become interested in funding program expansion.
The momentum created from the culture shift is truly exciting. We are now an organization looking ahead at hundreds of new possibilities that will be enriched and successful because of our skill based volunteer program.
Mark Neagli, Lone Star Chapter President
Debbie Pope, Vice President of Operations, Marketing, & Development
National Multiple Sclerosis Society





