Understanding current organizational trends, practices, and attitudes toward volunteer engagement is critical to designing a project for enhancing volunteer engagement efforts. JFFixler Group designs online surveys for distribution to an unlimited number of staff and volunteers to assess current practices. Telephone interviews gather further information and clarify issues raised through the online survey process.

JFFixler Group’s customized assessments collect both demographic and programmatic data—revealing current practice, staff and volunteer perceptions, and organizational strengths and opportunities. JFFixler Group analyzes survey data and writes a report that includes recommendations to provide a foundation for the full volunteer engagement initiative.